COVID-19 Updates

Drive-thru & returns available

Monday-Saturday 9am-6pm

UPDATE: Some library services (including walk-through browsing & computer access) are currently paused to help slow the spread of COVID-19 in our community.

Customers may pick up requested items and return borrowed items to the Westerville Public Library. These services feature contact-less service for the health and safety of our community.

Customers are encouraged to reserve items online or by calling 614-882-7277 ext. 2. Please be patient and expect delays as we adhere to best practices.

Library building is currently closed. Digital resources remain available 24/7. 


What safety guidelines are in place?

The library continues to follow recommendations from government officials, health officials, the Ohio Library Council, and the REALM project while planning a responsible restart to operations. Library staff will stagger shifts, wear face coverings, maintain social distancing, wash hands, perform daily symptom assessments, and disinfect common areas. Returned items will be quarantined for at least 10 days before they are made available to others.

When will the library building reopen?

“Our plan is to remain flexible and seek innovative solutions while keeping the health and safety of our community as our top priority,” says Erin Francoeur, Executive Director.

The library's top priority remains the community’s health and safety. Recommendations from government officials, local authorities, and health departments related to COVID-19 will continue to guide our decisions over the coming weeks and months. 

I want a library card! How do I get one? 

Fill out this online form. We'll contact you within 1 week with your new library card number. You'll be able to use this number to gain access to thousands of digital resources, including ebooks, streaming movies, training courses, and more.

When are my items due?

Please check your online account or call the library to confirm your due dates.

Will I still receive home deliveries?

At this time, the library will continue to offer home delivery service. (Availability dependent upon the policies of your facility.)

What digital resources can I access from home?

Download or stream ebooks and more, 24/7. All you need is your library card number and PIN.

  • Acorn TV - 80+ world-class television shows, includng mysteries, dramas, and comedies from Britain and beyond
  • Freegal Music (always available) – 15 million+ songs from the world's most popular artists. (5 free downloads per week. 5 hours of streaming music daily.)
  • Hoopla Digital (always available) – 500,000+ movies, music albums, audiobooks, comics, ebooks, and TV shows (10 checkouts per month)
  • Ohio Digital Library – 150,000+ popular ebooks, audiobooks, and more. Kindle compatible (10 items at a time)
  • PressReader (always available) – 7,000+ international newspapers & magazines in 60+ languages
  • RBdigital Magazines (always available) – 4,000 popular magazines
  • Westerville Cloud Library – 10,000+ ebooks & audiobooks (10 items at a time)

Research, study, or learn something new using these power tools, 24/7.

What other services are available while the library is closed?

Where can I find more information about Coronavirus (COVID-19)?

Please visit

Have more questions? Just ask.





Toll Free



614-882-7277 ext. 1

Mon - Thurs

9 a.m. - 6 p.m.


9 a.m. - 6 p.m.


9 a.m. - 6 p.m.