Find out how to reset or customize your PIN number.

Your library card number is located below the barcode on the back of your physical library card. Your PIN may be the last 4 digits of your phone number.

Opt in of your reading history to keep a list of items you've checked out in the past.

Fill out this form to receive a library card.

Card holders with overdue fines or billed items are sent to a materials recovery service who will contact said individuals regarding reconciliation of delinquent accounts.

If the library doesn't own an item that you would like to see in our collection, you can contact us to suggest a purchase.

Log into your account, view your borrowed items and more.

When an item is lost or missing, the library will perform a search for the item within the building upon your request.

Instructions for placing a room reservation.

Descriptions of what you need to log into your account and what to do if you are unsuccessful.

Learn how to set your preferred pickup location through the "home library" setting in My Account.

Learn how to link your library card account with those of other family members living in the same house.

Includes requirements, advantages and limits for educator cards.

How do holds work? What happens if it's available when I place my hold?

Instructions for how to "freeze" a reserve while you're on vacation or waiting for the previous disc in a TV series.

How to get text messages from the library about overdue items, holds, etc.

Find out what to do if you've lost or misplaced your library card.

Find out what limitations and policies exist for your library card account.

Find out what to do if you've lost or misplaced a borrowed item.

How much are the fines for an item?

Find out how long you can borrow items from the library.

Discover where to find drop-off locations for borrowed items.

Find out how to pay your library fines or bills online, over the phone or in person.

Find out how to renew your borrowed items.

View a calendar of all library events happening this month.

Provide your most recent contact information to renew your library card.

What happens when I accidentally return an item to the wrong owning library?

Borrow books from other public libraries across the state of Ohio using your Westerville Library card.

Borrow books from university & college libraries across the state of Ohio using your Westerville Library card.

Find out how to cancel a reservation for one of the library's meeting rooms or study rooms.