Frequently Asked Questions about borrowing policies, collection and services.
Instructions to add a personal review or rating to a library-owned items in the catalog.
View a calendar of all library events happening this month.
Provide your most recent contact information to renew your library card.
Instructions for placing a room reservation.
Borrow books from other public libraries across the state of Ohio using your Westerville Library card.
Borrow books from university & college libraries across the state of Ohio using your Westerville Library card.
Find out how to cancel a reservation for one of the library's meeting rooms or study rooms.
Find out how to cancel your registration for an upcoming event at the library.
View your personal schedule of library events and/or cancel an event registration.
Find out where to access your library card number.
Find out what to do if you've lost or misplaced your library card.
Find out what limitations and policies exist for your library card account.
Find out what to do if you've lost or misplaced a borrowed item.
How much are the fines for an item?
Find out how long you can borrow items from the library.
Discover where to find drop-off locations for borrowed items.
Find out how to pay your library fines online, over the phone or in person.
Find out how to renew your borrowed items.
When an item is lost or missing, the library will perform a search for the item within the building upon your request.
Opt in of your reading history to keep a list of items you've checked out in the past.
What happens when I accidentally return an item to the wrong owning library?
When an item is lost or missing, the library will perform a search for the item within the building upon patron request.
Descriptions of what you need to log into your account and what to do if you are unsuccessful.
If the library doesn't own an item that you would like to see in our collection, you can contact us to suggest a purchase.
Learn how to set your preferred pickup location through the "home library" setting in My Account.
Learn how to keep a personal record of the items you've checked out from the Westerville Public Library.
Learn how to link your library card account with those of other family members living in the same house.
Details about who is eligible for an Educator card with the Westerville Library, as well as the policies and loan rules regarding educator accounts.
Card holders with overdue fines or billed items are sent to a collection agency, Unique Management Services, who will contact said individuals regarding reconciliation of delinquent accounts.
Can't find it?
Borrow from a partner library using your Westerville card.
Or launch your search in a different view.
Doing research? Try these power tools.
Subscriptions & Databases
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