How do I sign up for phone notices?

  1. Log in to your account.
  2. Click on "Edit account".
  3. Check to make sure an email address is not listed.*
  4. Add or update your telephone number.
  5. Click "Submit".

*The system will automatically choose email notices if an email address is provided.

What notices will I get?

  • Reminders for overdue items, 2, 10, 20 and 30 days after due date
  • Alerts for reserved items ready for pickup (i.e. holds)

Note: These notices are sent as a courtesy through an automated system. If you're not receiving your notices as expected, view these troubleshooting options.


Mon - Thurs

9 a.m. - 9 p.m.


9 a.m. - 6 p.m.


9 a.m. - 6 p.m.


1 p.m. - 6 p.m.