What is SearchOhio?

If we do not own an item you want, we offer you the free service of borrowing it from another library when possible. This interlibrary loan service takes place through SearchOhio, a consortium of public libraries throughout the state.

How do I request items?

  1. Search for desired item within the SearchOhio catalog.
  2. Click on Request Item.
  3. Choose Westerville Public Library from drop-down list.
  4. Enter your name and your library card number.
  5. Choose the institution at which you would like to pick up the requested item.
  6. Choose your pickup location.
  7. Click Submit.
  8. The item will be pulled off of the owning library's shelf and delivered to the Westerville Library.

How do I know when it's ready for pickup?

Once you have placed a hold, you will see it appear on your holds screen in your account with a status of Requested.

  1. When the item has been shipped, its status will show as In Transit.
  2. When the item is ready and available for you to pick up, its status will show as Received.
  3. If you have opted into email notices, you will be notified when it is available to pick up at the library.

Policies

  • Limit: Up to 25 items simultaneously requested, checked out or returned through SearchOhio or OhioLINK
  • Loan Period: 21 days(printed items, audiobooks, music), 7 days (movies)*
  • Lost Items: $25 (once 30+ days overdue)
  • Overdue Fines: $0.50 per day ($25 maximum)
  • Pickup: Within 10 days
  • Renewals: Up to 3 times (learn more)
  • Shipment: Usually within 3-5 business days

*Loan periods for all other materials may vary depending on the rules of the lending institution. Refer to your receipt or view your online account.

Other Options

If you are unable to find the item you want through SearchOhio, try OhioLINK or Resource Sharing.

Hours
Mon - Thurs

9 a.m. - 9 p.m.

Fri

9 a.m. - 6 p.m.

Sat

9 a.m. - 6 p.m.

Sun

1 p.m. - 6 p.m.